Instructor Help Desk
If you’re experiencing difficulty with your MindBody Online Account, you’ve come to the right place. Check out our list of most commonly asked questions below. (For questions about Instructor Training, click here)
Be sure to use the unique password you created for your unique Mind Body Online account when initially registering for Buff Bones®. Your password for other accounts and studios will not work.
Be sure to turn off your pop-up blocker. Click here to learn how.
Be sure to wait for your video to buffer (load) which may depend on your internet speed. Just a little patience!
Mind Body Online (our software system) is not optimized for use with mobile devices at this time. For now you will need to watch it from your computer.