[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ last=”yes” spacing=”yes” center_content=”no” hide_on_mobile=”no” background_color=”” background_image=”” background_repeat=”no-repeat” background_position=”left top” hover_type=”none” link=”” border_position=”all” border_size=”0px” border_color=”” border_style=”” padding=”” margin_top=”” margin_bottom=”” animation_type=”” animation_direction=”” animation_speed=”0.1″ animation_offset=”” class=”” id=””][fusion_title size=”1″ content_align=”left” style_type=”none” sep_color=”” margin_top=”” margin_bottom=”” class=”” id=””]Instructor Help Desk[/fusion_title][fusion_text]If you’re experiencing difficulty with your MindBody Online Account, you’ve come to the right place. Check out our list of most commonly asked questions below. (For questions about Instructor Training, click here)[/fusion_text][fusion_accordion divider_line=”” class=”” id=””][fusion_toggle title=”I can’t login. What do I do?” open=”no”]Be sure to use the unique password you created for your unique Mind Body Online account when initially registering for Buff Bones®. Your password for other accounts and studios will not work.[/fusion_toggle][fusion_toggle title=”I purchased my online workshop and click on the link to the video and nothing appears.” open=”no”]Be sure to turn off your pop-up blocker. Click here to learn how. [/fusion_toggle][fusion_toggle title=”My video is not playing. What do I do?” open=”no”]Be sure to wait for your video to buffer (load) which may depend on your internet speed. Just a little patience![/fusion_toggle][fusion_toggle title=”The video won’t open on my ipad (tablet) or phone. What do I do?” open=”no”]Mind Body Online (our software system) is not optimized for use with mobile devices at this time. For now you will need to watch it from your computer.[/fusion_toggle][/fusion_accordion][fusion_separator style_type=”none” top_margin=”57px” bottom_margin=”10px” sep_color=”” border_size=”” icon=”” icon_circle=”” icon_circle_color=”” width=”” alignment=”center” class=”” id=””/][fusion_text]Need more help? Contact Us> [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]